Shipping & Returns

 

【online shop】

About shipping and returns
・Domestic shipping costs a flat rate of 1,000 yen.
-Shipped within 3-5 business days after ordering.
・During the year-end and New Year holidays and long holidays, shipping operations may be carried out on a temporary schedule.
We apologize for any inconvenience this may cause.
・After the product is shipped, we are not responsible for any loss or damage to the package during transportation.
 
*Please refer to Article 12 of the Terms and Conditions regarding returns.

 

[ About the dress official sales certificate]

As proof of your purchase from this brand, we will include an official sales certificate.
When receiving product warranty, you must present the official sales certificate.
If you lose it, you may not be able to receive the service, so please keep it in a safe place.
Please feel free to contact us if you have any questions about maintenance such as torn dresses, repairs, cleaning, etc. (separate charge will apply)
Please note that we may determine that repair is not possible due to the damage to the dress.
Defects due to age-related deterioration are not covered by the warranty.
To receive warranty service, please have the official sales certificate ready when contacting us.

About the price
The selling price will be the displayed amount (displayed price/consumption tax included).